Skip to content

Product documentation for manufacturers

Put every product’s manual, videos and warranty behind one QR code.

Customers scan once for setup steps, videos, troubleshooting, warranty registration and support on one mobile page, with no app and no account. You see what they search for, and you change any of it without reprinting the box.

Fig. 1 — The label on the box opens the product page. Norra is a fictional demo brand; scan the code to open the real demo page.
Free plan
One product, forever. No card required.
Customers
Any phone camera. No app, no account.
Languages
Up to ten per product, from the same code.
Pricing
Per product. Never per scan.

Built for physical products

01 · How it works

Publish once. Print once. Scan for years.

Three steps, once per product. Whatever you change in the Console afterwards is what the next customer sees.

  1. ProductsConsole
    Air Fryer AF‑500
    ID‑K7M4X9
    Live
    Blender BX‑200
    Draft
    Saved · version 4Published
    01

    Create the page

    Name the product, add the manual, videos, guides, FAQs and warranty. It gets its permanent ID at once; nothing is public until you publish.

  2. ID‑K7M4X9
    02

    Print the code

    Download SVG, PNG or a print-ready PDF. A scan test decodes the artwork before it goes to the printer. Minimum 20 mm, with the ID underneath.

  3. 03

    Customers scan

    Any phone camera opens the page, in any of the languages you publish. No app, no account, no searching for a PDF.

Without ItemDocs

Box → manual → warranty card → setup sheet → support number → website → YouTube → FAQ.

With ItemDocs

Product → scan → one page with all of it, kept up to date.

02 · The product page

What a customer sees after the scan.

Not a folder of PDFs. The answers a customer needs, in the order they need them, on a page that loads fast on a phone signal.

Fig. 2 — The demo page for the Air Fryer AF‑500 (fictional brand Norra), with its parts numbered.
  1. Your brand

    Logo, accent colour and a link to your website. Recognisably yours, hosted by us.

  2. Notices

    Firmware updates, recalls and important changes, shown before anything else.

  3. Product and ID

    Name, model and variants, with the printed ID. Customers can add their serial number.

  4. Search

    Across guides, FAQs, troubleshooting and the text inside your PDF manuals.

  5. Start Here

    The first-use steps in order, with the setup video.

  6. Quick links

    Manual, setup, how-to guides, troubleshooting, warranty and support.

Further down the page

  • How-to guides with step images
  • FAQs
  • Warranty terms and product registration
  • Specifications
  • Spare parts and accessories with buy links
  • Support contacts and service centres

Every page can be published in up to ten languages, including Hindi and Arabic. Customers switch language on the page; anything not yet translated falls back to your default language. Open the demo page

03 · The ItemDocs ID

Print it once. Change everything else.

The QR code encodes a permanent address, not the content. Update the manual, swap the video or add a recall notice; the code on the box keeps working.

Format
Six characters, without O/0, I/1 or L, so it reads correctly on a label and over the phone: ID‑K7M4X9
Encodes
itemdocs.com/i/K7M4X9
Files
SVG, PNG and a print-ready PDF label. Bulk ZIP for a whole catalogue, with a CSV of product → ID → URL.
Before print
A scan test decodes your artwork, and a print approval records who cleared it for packaging.
Fallback
Scratched code? Customers type itemdocs.com/i/ and the ID printed underneath.
Archived products
Keep their address and show your support details, so old printed codes never lead nowhere.
≥ 20 mm
ID‑K7M4X9
itemdocs.com/i/K7M4X9
Fig. 3 — The printed label: code, ID and address. Minimum 20 mm wide, with four modules of clear space.
04 · For manufacturers

See what customers look for, and what they can’t find.

One place to manage product information for the whole catalogue, and the first honest measurement of what customers struggle with.

What are customers looking for?

Share of searches
Setup
30%
“clean filter”
18%
Warranty
11%
“E4 error”
8%
No answer found
6%
Content gap
142 searches for “reset”. No guide exists.
Create guide
Fig. 4 — Searches on one product page over 30 days. Sample data.
  1. 01

    Print less

    Keep the legally required safety information in the box. Move the full manual, setup videos, registration and troubleshooting behind one label you can update without a reprint.

  2. 02

    Catalogue scale

    Import products from CSV or Excel, then download every QR code in one ZIP — SVG, PNG and print PDF — with a CSV index for the packaging team.

  3. 03

    Close the gaps

    Searches that found nothing become a to-do list. Write the guide once, and the next customer finds it instead of calling.

  4. More for manufacturers →
05 · Pricing

Priced per product. Never per scan.

A million scans is success, not a bill. Your first product is free forever, and every plan includes every feature.

PlanProductsPrice
Free1$0 forever
Starter10$29 / month
Growth50$99 / month
Business250$299 / month
Pro1,000$799 / month
EnterpriseMore than 1,000Custom

Variants with identical documentation count as one product. Draft, live and discontinued products count; archived products keep their address with a support-only page and don’t. Prices are set in US dollars and shown in your local currency at fixed rates, before tax; customers in India pay 18% GST. Full pricing and FAQs

06 · Security & privacy

Your content. Your customers’ privacy.

Hosted in Frankfurt, in the EU. Customers never need an account, and product pages set no cookies.

  • 01

    Nothing public before publish

    Drafts and hidden content stay private. Only what you publish is on the page.

  • 02

    Customers stay anonymous

    Analytics use daily-changing hashes and store nothing personal. Only customers who register a product share their details — with you.

  • 03

    You own the data

    Export products, IDs and every content module as JSON, and analytics as CSV, at any time.

  • 04

    Built carefully

    HTTPS everywhere, validated uploads, rate limits, tenant isolation on every query, team roles and an activity log.

How ItemDocs handles security and data →

Give every product a page that never goes out of date.

One product free, forever. No card required.